Monday, August 7, 2017

Attempting to resurrect a laptop that had a fight with a glass of water and got KO'd...

Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Wednesday, August 2, 2017

Helping out a customer on Rundle Mall this morning with a nasty crypto locker ransomware virus getting them back up and running in their point of sale software. Make sure you have decent antivirus and a good backup guys! Sometimes it's your only line of defense if these bugs hit your system.


Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Tuesday, August 1, 2017

Having all sorts of multimedia fun today setting up video conferencing units in the school science lab :)

Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Monday, July 31, 2017


Remote support for a customer of mine at Willunga today setting up their office printer on a new laptop + sorting out some email issues then on the road again for some on-site support for another customer in the eastern suburbs getting her HP all in one PC back up and running. She called and said she had an issue that stopped her playing games and was coming up with an error along the lines of "DirectX 11 unhandled voilation". Being a PC gamer myself I knew this sort of thing would be right up my alley and I had her sorted in no time. Her ATI Radeon drivers had become corrupted after a failed automatic update and were being automatically replaced with outdated and corrupted ones from the DLL cache every time a system restore took place. After doing a DLL + driver cleanup and re-installing the latest catalyst drivers it was game on! It's funny to be able to say to a 65+ year old woman that I totally understand what she means when she says she likes to play a few games at the end of the day to mentally unwind and disconnect rather than sit like a zombie and watch TV shows :)


Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Friday, July 28, 2017


I upgraded this laptop yesterday for a customer who contacted me and said it was VERY slow starting up, shutting down and running any sort of applications at all. After some basic testing and a bit of research based on the age of the laptop, it was pretty easy to see that the standard 5400rpm 500gb hard disk was the main culprit for the tardiness. I planned to simply clone their old 500gb HDD to a new high speed 480GB SSD but it hit a few snags, namely massive hard disk corruption on the existing 500gb drive. After a few tricks and a 6 hour long CHKDSK run I was able to successfully clone their slow and dying hard disk to the new lightning fast SSD. And let me tell you, it certainly delivered. The laptop used to take around 4 minutes to boot up Windows 10 before you could log in - now it takes under 25 seconds. Shutdown was also several minutes and is now under 10 seconds. Programs and data that used to lag every time you clicked on them now appear on screen in mere seconds. What used to be a slow old and dying laptop now outperforms even many new laptops. Seriously, if you have an old PC or laptop that's very slow - get an SSD installed. The difference is absolutely night and day and well worth every dollar on the upgrade.


Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Thursday, July 27, 2017

Creating a new website in HTML5 and PHP for a customer today with responsive image galleries to showcase their products with a clean, bright and professional feel to the whole site. It's coming together quite nicely. Also cloning another customers slow and dying laptop to a high speed SSD + giving it a much needed RAM upgrade. Who said guys can't multitask? :)



best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023

Monday, July 24, 2017


On-site support for another 10+ year customer of mine on King William Road then down south to a business at Morphett Vale to setup port forwarding from the router to the DVR so they can access their security system cameras remotely. Finishing off the day building a new website for another business customer... Big day :)


Call Mark for friendly and reliable on-site computer support

#adelaide #computer #laptop #repairs #onsite #support

best regards,

Mark JANSEN



DIGITAL INSITE
Adelaide Onsite Computers + Support

Mobile : 0404 110 526
Office : (08) 8387 9023